When Carolyn Kirk and her sisters decided it was time to eventually step away from the family business, they could easily have sold Richard Jay as it was.

Instead, they spent years strategically building a business that buyers would compete for.

What followed was a powerful journey of leadership transition, strategic acquisitions, recurring revenue growth and long-term exit preparation — ultimately transforming Richard Jay into one of Australia’s most attractive businesses in its sector.

In this MYMAX Bites Meet the Owner session, Carolyn joins MYMAX Directors Chris Robinson and Rob Douglas to share the real story behind the exit.

The conversation explores:

• How Carolyn and her sisters took over the family business
• Why they delayed selling to build greater value
• The leadership changes that prepared the business for sale
• How expanding into chemicals transformed the business model
• The realities of navigating acquisitions, due diligence and negotiations
• Why preparation and strategy were critical to achieving a significantly better outcome

As Carolyn shares in the session:

“It’s important to step back from your business and work on it rather than in it.”

And as Chris Robinson explains:

“We needed to get the business bigger so the sisters could walk away with a decent amount of money and retire well.”

This is an honest and insightful discussion for any owner thinking about growth, succession or future exit planning — particularly those wanting to understand how value is strategically built over time.

Watch the full MYMAX Bites Meet the Owner webinar recording below.