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Privacy Policy

Updated: 24.06.2025

MYMAX (“we”, “us”, “our”) respects and protects the privacy of all users (“you”, “your”) of our website and services. This Privacy Policy explains how we collect, use, disclose and protect your personal information in connection with your use of the MYMAX website, services and any associated platforms.

Please note that this policy applies to individuals who interact with us by email, phone, our websites and social media or at events.

1. Information We Collect

We may collect the following types of information

1.1 Personal Information

When you engage with MYMAX services (such as subscribing, contacting us, or registering for programs) we may collect:

  • Full name
  • Business name
  • Email address
  • Contact number
  • Position/title
  • Payment details (if applicable)
  • Other information you provide voluntarily (e.g. survey responses, program applications)

We may use your personal information to communicate with you about the services we provide, however, you may change your communication preferences at any time by contacting us at admin@mymax.com.au

1.2 Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited
  • Time and date of visit
  • Referring website address

This is collected via cookies and analytical tools to improve website performance

2. How we use your information

We collect and use your information to:

  • Provide and manage our programs, services and communications
  • Respond to your inquiries or feedback
  • Process program registrations and payments
  • Improve our website offerings and user experience
  • Send you relevant marketing, updates and service information (you can opt out anytime)
  • Comply with legal obligations

3. Disclosure of your information

We collect and use your information to:

  • Provide and manage our programs, services and communications
  • Respond to your inquiries or feedback
  • Process program registrations and payments
  • Improve our website offerings and user experience

We will never sell or share your personal information with third parties for marketing purposes unless the organisation is acting on our behalf. If you opt out of receiving marketing messages from us you may still receive transactional email from time to time related to the services you use.

From time to time we may share your personal information with third-party business partners and consultants for the purpose of providing our services to you. We require all third parties to treat your personal information confidentially.

We reserve the right to disclose to third parties non-identifiable personal information about our customers and their demographics.

4. Data Security

We follow accepted industry standards for securing your personal information from unauthorised access and use and take reasonable steps to ensure that any of the personal information we collect and use is accurate and up-to-date.

5. Data Retention

If you would like to review, modify or delete your personal information or have any questions about our privacy policy please contact admin@mymax.com.au

6. Cookies & Analytics

When you visit our website we may collect information using cookies, or other tracking mechanisms. This may include your IP address, operating systems, pages viewed and time spent. This information is used to enable and improve the functions of our website. You may disable cookies via your browser settings, however, some features of our services may not function without them.

7. Third-Party Links

We may contain links to other websites (“Linked Sites”). The Linked Sites are not under our control and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Us of the site or any association with its operators. Certain services made available via MYMAX.com.au are delivered by third party sites and organisations. By using any product, service or functionality originating from the MYMAX.com.au domain, you hereby acknowledge and consent that we may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service or functionality on behalf of MYMAX.com.au users and customers.

8. Accessing and Correcting Your Information

If you would like to review, modify or delete your personal information or have any questions about our privacy policy please contact admin@mymax.com.au

9. International Data Transfers

We collect and use your information to:

9. Contact Us

If you would have any questions about our privacy policy please contact admin@mymax.com.au

10. Changes to this Policy

We reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

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