Business Owner Program for QHA Members
Owner
Manager
Program
Exclusive opportunity for Queensland Hotels Association members
to apply for a $5,000 part-scholarship toward the Owner Manager Program.
Limited Intake: APPLY NOW
Exclusive to private business owners with $5m–$100m revenue | Next intake limited to 20 participants
375+
Owners who have completed OMP
20+
Years guiding
private business owners
5
Months to transform
your business
100%
Focused on practical application — zero academic theory
Why this matters for QHA Members
Hospitality business owners face a unique mix of pressures — tight margins, cash flow volatility, staffing challenges, multiple stakeholders and long-term succession decisions. The Owner Manager Program is designed specifically for business owners who want to step back from the day-to-day and address these issues at a strategic level.
The program is exclusive to owners — not employed CEOs or managers — and focuses on the real challenges that limit business performance. Working alongside other owners and an experienced facilitation team, you’ll build clarity around where your business is going and what needs to change to get there.
The Owner Manager Program helps QHA members to:
- Strengthen cash flow, profitability and financial control
- Improve leadership capability and management effectiveness
- Align owners and key stakeholders
- Plan succession or prepare for exit
- Regain focus, confidence and direction as an owner
By the end of the program, you’ll have clear priorities, practical tools and a structured plan to build a stronger, more sustainable hospitality business.
A Program for Private Business Owners
The Owner Manager Program is a residential, immersive development experience for owners of privately-owned businesses — focused on strategic planning, leadership growth and real, measurable results.
What you’ll do:
- 5 blocks across 5 months (3 days/2 nights each)
- Hands-on sessions tailored to your business
- Immediate implementation between blocks
- Peer learning, mentoring and personalised feedback
It’s time to push potential.
- Strategy & Growth
- Leadership & People
- Profitability & Cash Flow
- Succession & Exit Planning
- Business Owner Network & Support
QHA Member Scholarship:
$5,000 Toward Your OMP Journey
As part of the partnership between the Queensland Hotels Association and the Owner Manager Program, QHA members are invited to apply for a $5,000 part-scholarship toward the Owner Manager Program.
My advice to someone else thinking of doing the OMP is simple. Do it. It’s fantastic. You’ll get a lot out of it and your business will be better for it.”
Matt McGuire | McGuire Hotels (OMP’08)
> Develop Strategies
> Solve Problems
> Push Potential
For Private Business Owners who...
I am uncertain what the future holds for the business. I need a plan for exit, growth or succession.
Staff are a pain. We need help managing staff (attracting, retaining, training)
I just can’t seem to get out of the day-to-day and focus ON the business
I need to sort retirement, exit, or succession options
I don’t fully understand where the cash is going or how to increase value.
I work long hours. I want to spend more time on other things rather than feeling “married” to my business
I’m tired. I’ve been doing the same things for years and I’m a bit sick of it. I need a shot of motivation for my business
Sometimes it feels like I am holding the business back. I need to be challenged and improve
I’m lonely in my business. I’ve had coaches and consultants but feel like I have outgrown them. I really want to connect with other owners
Listen to previous QHA scholarship recipients about their OMP experience.
of alumni said OMP gave them personal & business clarity and direction
of alumni reported OMP has had a positive impact on their personal wellbeing
of alumni described OMP as a catalyst for change
Over 350 Business Owners have completed OMP
Rob Douglas
Chris Robinson
How it originated
Rob Douglas and Chris Robinson have worked together for more than a decade, combining their deep experience in growing and transforming private businesses.
In 2011, Rob developed a program in partnership with the Wharton School to help Australian companies expand into the US market. Early clients included Lorna Jane and One Steel Light Steel Beam, with the team developing their US market entry and growth strategies. Rob connected with Chris – former CEO of Amart Allsports, who led a $100m management buyout in 2004 with private equity firm Archer Capital, building the business to $240m and ending with the purchase of Rebel Sport in 2007. Chris’ love of business meant any thoughts of retirement didn’t last long.
Their shared commitment to practical, trusted business support led to years of collaboration, culminating in the creation of the Owner Manager Program. Together, they’ve supported hundreds of private business owners to grow, expand, and plan successful exits.
Push Potential
one step at a time
Book a discovery call now
Alumni Stories
Over 375 business owners have completed the Australian Owner Manager Program while more than 1000 have completed a similar program in New Zealand.
The program has an NPS score averaging 91. Below is some feedback from alumni who have completed the program.
Matt McGuire (OMP’08)
McGuires Hotels
Susan Cottrell (OMP’12)
The Body Refinery
Glen Grohn (OMP’18)
JAC Civil
Push Potential
Transforming the rules of business requires us to push our thinking, and challenge industry limits to realize the potential of business freedom.